FAQ :: Products

Q Will I receive a discount for multiple subscriptions/subscribers?

Q Do I have to subscribe to KARPOWER® to order window stickers?

Q Do I have to subscribe to KARPOWER to subscribe to Pocket KARPOWER™?

Q Can I order the disk version of KARPOWER in addition to CD Rom?

Q How often are the books/software/services updated per year?

Q Why are Used Car Guide and Residual Value Guides not taxed in California, while
   the other publications are taxed?

Q Do I have to subscribe to KARPOWER to order GM Certified stickers?

Q What is a BAC number and why must I have one to order GM Certified stickers?

Q Can I print on GM Certified stickers using KARPOWER?

Q Can I print on KBB window stickers using GM's eInventory system?

Q Can my additional POWERSYSTEM® workstations be networked?



Q Will I receive a discount for multiple subscriptions/subscribers?
A Please call 800 BLUE BOOK for multiple subscription pricing.

Q Do I have to subscribe to KARPOWER to order window stickers?
A Yes, for Kelley Blue Book Standard, Custom and CARFAX window stickers. You do not need to subscribe to KARPOWER to order Buyers Guides, GM Certified, Cadillac Certified, Toyota Certified or Volkswagen Certified stickers. You must be an OEM authorized dealer to order GM Certified, Cadillac Certified, GM eInventory Buyers Guides and Toyota Certified stickers.

Q Do I have to subscribe to KARPOWER to subscribe to Pocket KARPOWER?
A Yes.

Q Can I order the disk version of KARPOWER in addition to CD Rom?
A No. The floppy disk version of KARPOWER is no longer available.

Q How often are the books/software/services updated per year?
A Used Car Guide: (6) Jan/Mar/May/July/Sept/Nov
   Older Car Guide (3) Jan/May/Sept
   Early Model Guide (2) Jan/July
   Residual Guide (6) Jan/Mar/May/July/Sept/Nov
   New Car Price Manual (4) Issued 4 times a year
   Consumer Guide (2) Jan/July
   Motor Home Guide (3) Jan/May/Sept
   Travel Trailer Guide (2) Apr/Oct
   Motorcycle Guide (3) Jan/May/Sept
   Manufactured Housing (2) Oct/Apr
   Advanced Sheet (6) Jan/Mar/May/July/Sept/Nov

Q Why are Used Car Guide and Residual Value Guides not taxed in California, while the other publications are taxed?
A Per California state law, any printed publications issued 6 or more times a year are not subject to state tax.

Q Can my additional POWERSYSTEM workstations be networked?
A Yes.

Q Do I have to subscribe to KARPOWER to order GM Certified stickers?
A No.

Q What is a BAC number and why must I have one to order GM Certified stickers?
A You must be an authorized dealer to order GM Certified stickers. The BAC number is a dealer identifier that is assigned by GM. We use the BAC number to verify authorization by GM.

Q Can I print on GM Certified stickers using KARPOWER?
A The GM Certified sticker format is not included in KARPOWER.

Q Can I print on KBB window stickers using GM's eInventory system?
A A Kelley Blue Book window sticker formats are not included in GM's eInventory system.


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